You can browse the catalogue without an account. Account features are used for order records and customer-specific details.

Add eligible products to the cart, review the order, enter the required checkout details and follow the payment instructions shown during checkout.

A product page can stay useful for catalogue information even when commerce controls are unavailable, restricted or temporarily paused.

Shipping is available to Canadian addresses only. Orders to non-Canadian destinations are declined before preparation.

Typical domestic transit is 2-5 business days once a parcel ships. Remote regions can run longer.

Orders leave in plain, unbranded packaging. The outside of the parcel does not list product names.

Signature delivery is optional where supported and can be selected when available.

Unopened, undamaged product can be returned within 14 days of delivery when seals and packaging remain intact.

Open a support request within 48 hours of delivery and include a photo so the issue can be reviewed against the order.

Temperature-sensitive items are non-returnable once shipped because the chain has left North Labs handling.

Each product page carries the current brand, category, format, strength, quantity, packaging, price and availability where those fields apply.

Peak Peptides peptide orders include BAC water and two sealed syringes where that package inclusion is current for the product record.

Available documents appear on the relevant product page. Contact North Labs if you need more information.

It calculates concentration from amount and liquid volume, then shows mg/mL and mcg/mL.

Yes. When a product name includes a clear amount, the calculator can fill the amount field from that listed value.

Yes. The result is shown with the formula so it can be copied or checked quickly.

Use the Contact page for the right support path. Order-specific issues should stay attached to the account or order when possible.

Shipping and Returns each have their own page so policy details stay easy to find.