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Shipping

Shipping.

Domestic, discreet, tracked.

Every parcel ships within Canada in a plain outer box. Tracking is provided when the order moves.

Coverage
Canada only
Transit
2-5 business days
Packaging
Unbranded, unmarked

The standard

How a box leaves.

Discretion is not a feature we bolt on. It is the default setting for the whole line.

  1. 01

    Plain by default

    Every order leaves in unbranded packaging. No labels, no logos, no product names - nothing on the outside that describes what is inside. The box reads like any other parcel.

  2. 02

    Domestic only

    We ship to Canadian addresses, and only to Canadian addresses. Nothing crosses a border. Orders to non-Canadian destinations are declined before they are prepared.

  3. 03

    Prepared, then shipped

    Orders are checked and packed on the next business day after they are placed. Cold-chain items are held in temperature-controlled handling until the moment they leave.

  4. 04

    Tracked to the door

    A tracking reference is issued the moment your parcel is in transit. Signature on delivery is optional and can be set in your account before you order.

Timelines

What to expect.

Real windows, not marketing ones. Carrier networks move at their own pace once a parcel is out of our hands.

Coverage Canada only All provinces and territories. No international shipping.
Processing 1 business day Orders placed before the daily cut-off are prepared the next business day.
Transit 2-5 business days Typical domestic transit once a parcel ships. Remote regions can run longer.
Tracking Issued when it ships A reference appears against your order as soon as it enters the network.
Signature Optional Enable signed delivery in account settings if you want it required.

Nobody at the door learns anything about the order. That is the point.

Payment details stay inside the secure checkout flow. The label carries a name and an address and nothing else. What arrives looks like everything else that arrives.

Note

Shipping is available to Canadian addresses only and to adults 19 and over. Delivery windows are estimates based on typical carrier performance and are not guaranteed. Temperature-sensitive items are handled accordingly.

Start an order.